Organizational Structure

The Key Account Manager OES Sales (OESS) reports directly to the Director OES Sales.

Key Responsibilities

The position includes the following responsibilities:

• Manage and support assigned customers and regions.
• Build and maintain long-term customer relationships.
• Develop and implement sales strategies to increase revenue and profitability.
• Identify new business opportunities and customer needs.
• Conduct account-level budget planning.
• Ensure commercial targets (revenue and profitability) are met through active portfolio management.
• Prepare for and conduct regular price negotiations with customers.
• Prepare quotations and cost calculations, and negotiate contracts.
• Work closely with the Purchasing team to ensure that supply chain cost increases are passed on to customers in a timely manner.
• Collaborate closely with internal teams, including Serial Sales, Manufacturing Plants, and Project Management, to ensure customer requirements are met.
• Participate in projects such as production transfers and continuous improvement initiatives.
• Secure customer purchase commitments in the event of raw material Last Time Buy situations.

Qualifications

Education

• Successfully completed university degree in Business Administration, Industrial Engineering, Business Engineering, or a related field.

Professional Experience and Personal Skills

• Several years of professional experience in Sales or Key Account Management, preferably in the Aftermarket or Original Equipment Service (OES/OEM) sector.
• Strong strategic and analytical thinking skills, with the ability to develop and maintain long-term business relationships.
• High level of self-motivation, independence, and curiosity.
• Excellent knowledge of CRM systems, pricing models, and project management methodologies.
• Strong negotiation and influencing skills.
• Excellent communication and presentation abilities.
• Good understanding of technical products, processes, and business relationships.
• Proven track record of successfully managing challenging projects and initiatives with a high degree of personal initiative.
• Fluent business-level German and English language skills, both written and spoken.